Privacy policy

Last updated 17 October 2026

Formations Feed compiles business formation records published by United States state business registries and delivers them to subscribers. This policy covers two separate things: information about you, our customer, and information contained in the records we distribute. They’re governed differently and we treat them separately throughout.

1. Information about our customers

What we collect

• Account details you give us: name, business name, email address, and the states you subscribe to.
• Billing information. Payments are processed by our payment provider; we do not store full card numbers on our systems.
• Usage data: API requests, file downloads, login timestamps, and IP address.
• Correspondence you send us by email, through our contact form, or through store chat, including the name, email address, and messages you provide.

Why we use it

To deliver the service you’ve subscribed to, to bill you, to provide support, to secure the service against abuse, and to send service notices about your account. We use it to send marketing email only where you’ve opted in, and every marketing email carries an unsubscribe link.

Email updates

When you subscribe to product, coverage and new-feature updates, your email address and signup information are processed by MailerLite, our newsletter provider, to manage your subscription and deliver confirmation emails and the updates you requested. Confirm your address to complete signup. You can unsubscribe using the link in any newsletter or contact us at contact@formationsfeed.com.

Who we share it with

Only with the service providers we need to run the business — payment processing, email delivery, hosting and error monitoring — and only to the extent they need it to perform that function. We do not sell customer account information.

2. Information in the records we distribute

Where it comes from

The records in our feed are compiled from filings published by state business registries — Secretaries of State and their equivalents. These filings are public records made available by those agencies. Depending on the state, a filing may name a registered agent, an organizer, incorporator, officers, members or managers, and give business and mailing addresses.

What we add

Where we can match them with confidence, we append business email addresses and telephone numbers from other sources. These are not supplied by the state registries. Where we cannot match a contact, we leave the field blank rather than estimating one.

What we remove

Commercial registered-agent use does not by itself establish that an entity lacks an operating address or contacts. Agent and business addresses are distinct fields; commercial-agent clients are not categorically excluded on that basis.

Your rights if you appear in a record

If your name or contact details appear in records we distribute, you can ask us to tell you what we hold about you, correct it, or delete it from our systems. Email contact@formationsfeed.com and we will respond within 45 days.

Two limits are worth stating plainly. We cannot alter or remove the underlying public record — that sits with the state agency that published it, and you would need to contact them directly. And deleting your details from our systems does not retrieve copies already delivered to subscribers before your request.

Residents of California and other states with privacy statutes

If you are a California resident, you have the right to know what personal information we hold, to request its deletion, to request correction, and to opt out of its sale or sharing. Several other states now provide comparable rights. Because we make personal information available to subscribers for consideration, that activity may constitute a “sale” as those statutes define the term. To exercise any of these rights, or to opt out, email contact@formationsfeed.com. We will not discriminate against you for exercising them.

Store chat

We use chat messages to respond to your questions. New messages are emailed to our support team. Replies may be sent to your email address and shown in your open chat window. Our website host and email providers process these messages to deliver this support service.

3. Cookies and analytics

We use cookies that are necessary for the site to function, including keeping you signed in. Where we use analytics to understand how the site is used, it is limited to aggregate reporting. You can block or delete cookies in your browser; parts of the signed-in experience will stop working if you do.

When you start a chat, your browser stores a conversation identifier and access token in local storage so you can continue the conversation on the same browser. You can remove these by clearing site data in your browser.

Our MailerLite signup popup uses cookies to remember whether you have seen or submitted the form and to control when it appears again. Blocking or clearing those cookies can reset these preferences.

4. Retention

We keep customer account and billing records for as long as your account is active and afterwards for as long as we are required to for tax and accounting purposes. We keep formation records for as long as they remain useful to the service, subject to deletion requests as described above.

Chat records on our website are scheduled for deletion after 90 days without a new message. Email copies are retained separately in the relevant mailboxes and are not removed by website chat cleanup.

5. Security

Data is transmitted over encrypted connections and access to production systems is restricted. No system is perfectly secure, and we don’t claim otherwise. If a breach affects your personal information we will notify you and any regulator we’re required to notify.

6. International users

Our service covers United States business registries and is aimed at United States customers. Our systems are operated in the United States. If you access the service from elsewhere, your information will be processed in the United States.

7. Children

The service is for businesses. It is not directed to anyone under 18 and we do not knowingly collect information from children.

8. Changes

If we change this policy we will update the date at the top, and for material changes we will notify account holders by email.

9. Contact

Questions, requests and complaints all go to contact@formationsfeed.com, or through the contact page.